Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
I have always wanted to get a Unique Table Lamp, but I never found one that met all my criteria. This Unique Table Lamp is wonderful. The photos do not do it justice. I ordered this online and really wanted to keep this furniture. The color is beautiful. If you ever thought about getting this Unique Table Lamp, do not think about it ... It's incredible!
I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well.
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!
Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating
I almost went with a more expensive brand and I'm glad I did not. I love this Gracie Oaks Vintage Bell Inspired Metal 21" Table Lamp! It is the perfect color. Although my shipment took longer to arrive than I expected it was completely worth the wait.
I ordered a Unique Table Lamp and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
These Gracie Oaks Vintage Bell Inspired Metal 21" Table Lamp was my first purchase. When I saw it online it really sparked an interest. When I received it I was so excited by the beauty of it. So simple but very personal. I am very impressed with him. It could have done better to fit the elegance of the Unique Table Lamp.
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
Ordered new Unique Table Lamp. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Unique Table Lamp originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
I got the furniture and it is so good! I love the Unique Table Lamp details and the quality is pretty good too. I also like the overall size, I like how the color is versatile enough to carry for all seasons. I especially love it. Definitely recommend!